How to investigate discrimination and harassment complaints
Angus Chan
(Department of Management, School of Business Administration and Economics, California State University at Fullerton, Fullerton, California 92634‐9480, USA)
Brian H. Kleiner
(Department of Management, School of Business Administration and Economics, California State University at Fullerton, Fullerton, California 92634‐9480, USA)
624
Abstract
Defines discrimination and sexual harassment before detailing the steps one should take when handling a complaint. Considers the choice of investigator, planning and investigating the complaint, data collection, interviewing and closure of the investigation. Summarises the route to be followed and stresses that all claims must be treated seriously.
Keywords
Citation
Chan, A. and Kleiner, B.H. (2000), "How to investigate discrimination and harassment complaints", Equal Opportunities International, Vol. 19 No. 1, pp. 19-25. https://doi.org/10.1108/02610150010786120
Publisher
:MCB UP Ltd
Copyright © 2000, MCB UP Limited