Candidate Anxiety Level and Assessment Centre Performance

Abstract

Describes the extent to which attending an assessment centre (AC) generates anxiety amongst candidates, and its effects on them. Questionnaires were administered to 70 bank staff before and after attending ACs. Results show candidates experienced rather high levels of anxiety, and that higher anxiety level was associated with lower ratings given by assessors, though the candidates′ post‐AC self‐perceptions of ability tended to be higher for those with higher anxiety. The nature of the anxiety reported seemed to be situation‐specific and to be akin to test anxiety and evaluation apprehension. Discusses findings in terms of implications for the quality of the assessments made and the way in which ACs should be run to minimize anxiety effects.

Citation

Fletcher, C. and Kerslake, C. (1993), "Candidate Anxiety Level and Assessment Centre Performance", Journal of Managerial Psychology, Vol. 8 No. 5, pp. 19-23. https://doi.org/10.1108/02683949310040597