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The ten outsourcing traps to avoid

Mark Power (Mark Power has 20 years of experience in the high‐tech industry. During the past 14 years, he has designed, implemented and managed manufacturing, IT and product development outsourcing initiatives in the USA, Mexico, Europe, the Middle East and India. Mr. Power is a founder and President of R.O.S. Incorporated, an outsourcing consultancy and training company based in Lisle, IL (mpower@rosourcing.com).)
Carlo Bonifazi (Carlo Bonifazi has 25 years of experience in the technology field, including senior management positions in software production, product development, strategic alliances, and information technology. He is a co‐founder and Vice President of R.O.S. Incorporated (cbonifazi@rosourcing.com).)
Kevin C. Desouza (Kevin Desouza has served as a consultant in knowledge management to numerous corporations. He has written over 50 refereed articles and is currently an associate editor of the Journal of Information Science and Technology. He is completing his doctoral work at the University of Illinois, Chicago (kdesou1@uic.edu).)

Journal of Business Strategy

ISSN: 0275-6668

Article publication date: 1 April 2004

11493

Abstract

As businesses struggle to lower cost and grow revenues, outsourcing initiatives are underway in many small, medium, and large global companies. Outsourcing strategies are considered by many as a “silver bullet” to resolve organizational problems. They have been touted as the “holy grail” to reduce costs, focus on core business processes, improve product and service offerings, and speed up time to market. These benefits are only achieved by organizations that master the art of devising, deploying, and maintaining outsourcing relationships, for many these benefits remain elusive. The following article identifies the ten traps of outsourcing.

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Citation

Power, M., Bonifazi, C. and Desouza, K.C. (2004), "The ten outsourcing traps to avoid", Journal of Business Strategy, Vol. 25 No. 2, pp. 37-42. https://doi.org/10.1108/02756660410525399

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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