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How user‐centred content delivers success on the Web

Rachel Van Riel (Rachel Van Riel is Director, Opening the Book Ltd, Pontefract, UK. E‐mail: rachel@openingthebook.com)

VINE

ISSN: 0305-5728

Article publication date: 1 September 2003

685

Abstract

Argues that libraries need to keep pace with social changes and specifically must provide better services for the browsing majority. Describes whichbook.net, a ground‐breaking Web site developed for the People’s Network with support from the New Opportunities Fund. Demonstrates how user‐centred functionality and design lead to success on the Web in terms of recognition and high levels of use among communities of Web‐users.

Keywords

Citation

Van Riel, R. (2003), "How user‐centred content delivers success on the Web", VINE, Vol. 33 No. 3, pp. 137-142. https://doi.org/10.1108/03055720310510017

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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