The evolution of quality in the US health care industry: an old wine in a new bottle
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Article publication date: 1 June 1996
Abstract
Explores the evolution of the quality issue within the health care industry and also the significance of quality in the health industry along with the historical origins of quality management. Reviews applications of total quality management in the health care industry along with implementation issues. Concludes that a fundamental understanding of the process of total quality management is an absolute requirement.
Keywords
Citation
Asubonteng, P., McCleary, K.J. and Munchus, G. (1996), "The evolution of quality in the US health care industry: an old wine in a new bottle", International Journal of Health Care Quality Assurance, Vol. 9 No. 3, pp. 11-19. https://doi.org/10.1108/09526869610117739
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited