Tesco – Competitive Management Development
Steve Hammett
(Training Director at Tesco)
Ken McMeikan
(Management Consultant at Indepen Consulting, London, UK.
Tel: 071 226 6336.)
12040
Abstract
Reports on development of a training and development strategy to meet the challenges of the 1990s facing a large food retailer. Starting with discussion groups to identify how First Class service could be achieved, reports on how this resulted in training to meet the needs of people in each store. The development of a competency framework was also essential to support the achievement of critical success factors.
Keywords
Citation
Hammett, S. and McMeikan, K. (1994), "Tesco – Competitive Management Development", Executive Development, Vol. 7 No. 6, pp. 4-6. https://doi.org/10.1108/09533239410071841
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited