Phenomenal complexity theory and change at DisneyResponse to Letiche

Abstract

This article develops an example of Letiche’s article on phenomenal complexity by contrasting academic research projects that have contradictory findings concerning Disney. Some academics think Disney is unfairly critiqued while others think that Disney escapes. Phenomenal complexity theory is used to explain the disparate results.

Citation

Boje, D.M. (2000), "Phenomenal complexity theory and change at DisneyResponse to Letiche", Journal of Organizational Change Management, Vol. 13 No. 6, pp. 558-566. https://doi.org/10.1108/09534810010359598