A personnel approach

Abstract

Details the increasing reliance on IT within organisations and its relationship to “world‐class quality”. Suggests IT is used to help automate tasks but can play a vital role in human resource management. Examines how IT can be used to help recruit and retain employees by matching their skills to the appropriate job, beyond simply record‐keeping. Highlights ways a personnel system can be used to advantage in mapping out careers, health and safety and performance.

Citation

Long, P. (1991), "A personnel approach", The TQM Magazine, Vol. 3 No. 4. https://doi.org/10.1108/09544789110032197