Current quality issues in the Northern Ireland tourism sector
Martin A. O’Neill
(Martin A. O’Neill is a Lecturer at the School of Leisure and Tourism, University of Ulster, Londonderry, Northern Ireland)
Margaret A. Black
(Margaret A. Black is Senior Lecturer at the School of Leisure and Tourism, University of Ulster, Londonderry, Northern Ireland)
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Abstract
Examines the importance of the quality issue to the future success of the Northern Ireland Tourism Product. Commences with an exposition of the main principles of quality management and goes on to review the development of various representative bodies and their respective functions in relation to quality enhancement of the Northern Ireland tourism product.
Keywords
Citation
O’Neill, M.A. and Black, M.A. (1996), "Current quality issues in the Northern Ireland tourism sector", The TQM Magazine, Vol. 8 No. 1, pp. 15-19. https://doi.org/10.1108/09544789610107216
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited