The root cause myth
T. Finlow‐Bates
(Director of Endeavour Management Services, which specialises in providing training and consultancy in the application of a wide range of thinking tools to research and improvement project environments)
1949
Abstract
Argues that root cause analysis as it is often used is grounded on tools which are weak and confusing. Illustrates this discussion on root cause analysis with examples. Reviews policy and risk in the light of the discussion. Counsels avoidance of the “mythological absolute” of root cause analysis.
Keywords
Citation
Finlow‐Bates, T. (1998), "The root cause myth", The TQM Magazine, Vol. 10 No. 1, pp. 10-15. https://doi.org/10.1108/09544789810197747
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited