Experiences of implementing statistical methods in small enterprises

Abstract

In order to stay competitive most small and medium‐sized enterprises (SMEs) need to make decisions and improve their processes in a more efficient way. To manufacturing companies this is crucial not the least within the design and production phases. This means that a deeper understanding of the concept of variation, identification of causes of variation, and handling of these causes are important factors within SMEs. This paper presents two studies of implementation of statistical methods. One is related to the use of process capability studies in Swedish industry. The other one is related to the use of design of experiments at two small enterprises within the high performance ceramic industry. From both the studies we find recommendations how to implement statistical technics in SMEs in order to increase the possibilities of success.

Citation

Deleryd, M., Garvare, R. and Klefsjö, B. (1999), "Experiences of implementing statistical methods in small enterprises", The TQM Magazine, Vol. 11 No. 5, pp. 341-351. https://doi.org/10.1108/09544789910282444