Augmenting group sense making in ill‐defined, emerging situations: Experiences, lessons learned and issues for future development
John T. Nosek
(Computer and Information Sciences, Temple University, Philadelphia, USA, and)
Michael D. McNeese
(Armstrong Laboratory, Fitts Human Engineering Division, Wright Patterson Air Force Base, Ohio, USA)
632
Abstract
Describes how, in ill‐defined, emerging situations, team members struggle to make sense of the situation, react to stimuli from the external environment, and interact with each other and human artefacts to develop an interpretation of the environment. Presents a general model of this process, lessons derived from experiences in trying to support it, and issues for future development.
Keywords
Citation
Nosek, J.T. and McNeese, M.D. (1997), "Augmenting group sense making in ill‐defined, emerging situations: Experiences, lessons learned and issues for future development", Information Technology & People, Vol. 10 No. 3, pp. 241-252. https://doi.org/10.1108/09593849710178216
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited