BS5750: The benchmark
Managing Service Quality: An International Journal
ISSN: 0960-4529
Article publication date: 1 January 1992
Abstract
Reports on the experiences of two companies in the timber trade and how they were aided in their application for BS5750 registration by the Timber Research and Development Association (TRADA). Identifies ground rules for successful implementation.
Keywords
Citation
Gill, C. (1992), "BS5750: The benchmark", Managing Service Quality: An International Journal, Vol. 2 No. 1, pp. 23-25. https://doi.org/10.1108/09604529210028985
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited