ACTION LEARNING YOUR WAY TO ISO 9000

Abstract

Implementing quality initiatives often fail as the quality managers try to adapt the organization to preconceived ideas of the standard rather than developing the standard around the organization. Looks at a new approach to achieving ISO 9000 through action learning.

Citation

Peters, J. (1993), "ACTION LEARNING YOUR WAY TO ISO 9000", Training for Quality, Vol. 1 No. 1. https://doi.org/10.1108/09684879310040038