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Family ties and emotions: a missing piece in the knowledge transfer puzzle

Rosa Nelly Trevinyo‐Rodríguez (Instituto Tecnológico y de Estudios Superiores de Monterrey, Monterrey, Mexico)
Nick Bontis (DeGroote School of Business, McMaster University, Hamilton, Canada)

Journal of Small Business and Enterprise Development

ISSN: 1462-6004

Article publication date: 10 August 2010

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Abstract

Purpose

The paper aims to develop a model of knowledge transfer that considers kinship ties and emotions in family‐based firms.

Design/methodology/approach

There exist several models, which show how information flows among individuals and within organizations. One school of thought is known as Cultural‐Historical Activity Theory (CHAT), which was initially formulated by Lev Vygotsky, the Founder of the school. However, when analyzing CHAT within the family business context, the model no longer holds true. This paper examines knowledge‐transfer mechanisms through the lens of family firms.

Findings

Family traditions, ties, and emotions, which are not considered in the original learning framework, affect knowledge transfer, commitment, and the motivation of family members.

Research limitations/implications

Based on CHAT and subsequently on other social networks theories, a more appropriate next generation learning model is developed which explains how intergenerational knowledge transfer takes place within family firms.

Practical implications

This paper improves the understanding of how family members' shared knowledge (i.e. traditions) may become sources of competitive advantages for the family firm (i.e. long‐term survival).

Originality/value

This paper is among the first known to examine knowledge‐transfer mechanisms specifically for family‐based businesses.

Keywords

Citation

Nelly Trevinyo‐Rodríguez, R. and Bontis, N. (2010), "Family ties and emotions: a missing piece in the knowledge transfer puzzle", Journal of Small Business and Enterprise Development, Vol. 17 No. 3, pp. 418-436. https://doi.org/10.1108/14626001011068716

Publisher

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Emerald Group Publishing Limited

Copyright © 2010, Emerald Group Publishing Limited

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