How stressful is the automated shopfloor?

Abstract

The introduction of technology on the shop‐floor has often been depicted as a stressful experience for workers. Adopts a quasi‐experimental approach to determine whether the automated shopfloor remains a stressful environment when considerable time for technological changes to settle has elapsed. Automation does not seem to create additionalstress. However, computer numerical control (CNC) machine/robot operators and conventional machine operators face different sources of stress. CNC machine/robot operators are more affected by quantitative overload and psychological demands, whereas conventional machine employees are more subject to inadequate support and role ambiguity. Both groups exercised relatively low levels of control over their jobs. Provides suggestions to make the automated shopfloor a better workplace.

Citation

Karuppan, C.M. (1995), "How stressful is the automated shopfloor?", Benchmarking for Quality Management & Technology, Vol. 2 No. 4, pp. 27-40. https://doi.org/10.1108/14635779510102838