Dynamics of best practice ‐ a multidimensional perspective

Abstract

Explains why many companies are surprised, both positively and negatively, by the results they have obtained in benchmarking. Illustrates that the best practice for a particular system is unique to a company at a given point in time in its development of culture and strategy.

Citation

Codling, B.S. (1997), "Dynamics of best practice ‐ a multidimensional perspective", Benchmarking for Quality Management & Technology, Vol. 4 No. 2, pp. 96-103. https://doi.org/10.1108/14635779710174936