Ethics and Strategy Innovation at Citigroup

Abstract

The financial services sector is traditionally known for its focus on quick profits of “making the numbers,” but industry leaders are now waking up to the need for an ethical reputation. John Harker describes how Citigroup is taking a bottom‐up approach to building a culture of ethics and shared responsibility.

Citation

Harker, J. (2005), "Ethics and Strategy Innovation at Citigroup", Strategic HR Review, Vol. 4 No. 6, pp. 16-19. https://doi.org/10.1108/14754390580000831