Modernizing HR tools at the DWP: Ensuring rapid and strategic training for more than 50,000 line managers

Abstract

By introducing three specialized web portals, the Department for Work and Pensions facilitated a skills cascade, which transformed the HR department and gave line managers responsibility for the training needs of their teams. Maxine Clark, DWP and Clare Roberts, Academee explain how changes were made.

Citation

Clark, M. and Roberts, C. (2006), "Modernizing HR tools at the DWP: Ensuring rapid and strategic training for more than 50,000 line managers", Strategic HR Review, Vol. 5 No. 5, pp. 32-35. https://doi.org/10.1108/14754390680000910