Retaining a high quality workforce – keeping hold of the family silver

Abstract

Purpose

The purpose of this paper is to explore the challenges faced by a small, specialized NHS organization in recruiting and retaining a high quality workforce in a highly competitive market.

Design/methodology/approach

The paper focuses on four main areas: recruitment, employee development, office environment, and management style.

Findings

The conclusion is that against the odds a public sector organization can attract and retain a high quality workforce in a highly competitive market.

Originality/value

An innovative and flexible approach to recruiting and managing your staff can achieve remarkable results.

Citation

Curson, J. and Skidmore, T. (2010), "Retaining a high quality workforce – keeping hold of the family silver", Strategic HR Review, Vol. 9 No. 5, pp. 17-23. https://doi.org/10.1108/14754391011064383