Sharing cultural experiences: Improving interpersonal job skills by applying cross‐cultural training

Abstract

Purpose

This article presents an experimental study examining the effects of cross‐cultural instruction on the interpersonal job skills of students in secondary vocational programs.

Design/methodology/approach

The author uses an experimental study to demonstrate the value of cross‐cultural training.

Findings

Students receiving cross‐cultural instruction had significantly higher generalizable interpersonal relations skills achievement than students not receiving the instruction.

Practical implications

Offers a guide for developing generalizable interpersonal skills training materials for a diverse workplace.

Originality/value

Saves trainers planning time by offering a guide for developing interpersonal skills training.

Citation

(2006), "Sharing cultural experiences: Improving interpersonal job skills by applying cross‐cultural training", Development and Learning in Organizations, Vol. 20 No. 2, pp. 28-30. https://doi.org/10.1108/14777280610645921