Organizational learnability and innovability: A system for assessing, diagnosing and improving innovations

Abstract

Purpose

The purpose of this paper is to present and discuss the development of a system for assessing and improving technology development and innovations. The system components comprise: a framework or model for assessing, measuring, diagnosing and improving innovation enablers and results; a simple methodology for data collection, data analysis and prioritizing improvement areas; and an index for measuring the performance level of innovation, learning and lean (ILL) and the potentials to increase that level. To improve innovation, which is the most complex challenge for today's organizations, there is a need for such a system.

Design/methodology/approach

The first two system components have been developed and tested during a period of ten to 15 years in several industrial companies as well as service organizations. The last component has recently been developed to satisfy a need of all types of organizations.

Findings

With the last development, the ILL index, the three components comprise a system for assessing and improving innovations. As with any other system, the system components are interrelated.

Originality/value

This paper presents a system for assessing and improving innovations. As with any other system the system‐components are interrelated. To improve innovation, which is the most complex challenge for today's organizations, there is a need for such a system. It is hoped that the suggested system will be used within all types of organizations and all types of innovations – products, processes and services.

Citation

Mi Dahlgaard‐Park, S. and Dahlgaard, J.J. (2010), "Organizational learnability and innovability: A system for assessing, diagnosing and improving innovations", International Journal of Quality and Service Sciences, Vol. 2 No. 2, pp. 153-174. https://doi.org/10.1108/17566691011057339