A Method for Diagnosing the Right Problem

Abstract

olving the wrong problem is a common occurrence in business practice. This paper presents a straight forward procedure that can be used by a decision‐making unit to ensure a more complete diagnosis during problem formulation, and suggests a solution investigation scheme. The basic idea is to avoid wasting precious time treating symptoms instead of problems, and also to gain time during the diagnostic process by starting with a conceptual framework about the nature of problems.

Citation

Darter, M.E., Acar, W. and Amadio, W.J. (1988), "A Method for Diagnosing the Right Problem", American Journal of Business, Vol. 3 No. 2, pp. 32-39. https://doi.org/10.1108/19355181198800013