Index
Sizwe Timothy Phakathi
(Chamber of Mines of South Africa, University of Pretoria’s Gordon Institute of Business Science and University of Johannesburg)
Production, Safety and Teamwork in a Deep-Level Mining Workplace
ISBN: 978-1-78714-564-1, eISBN: 978-1-78714-563-4
Publication date: 9 November 2017
This content is currently only available as a PDF
Citation
Phakathi, S.T. (2017), "Index", Production, Safety and Teamwork in a Deep-Level Mining Workplace, Emerald Publishing Limited, Leeds, pp. 253-259. https://doi.org/10.1108/978-1-78714-563-420171013
Publisher
:Emerald Publishing Limited
Copyright © 2018 Emerald Publishing Limited
INDEX
Absenteeism
bonus and
, 94, 100–104
defined
, 100
impact
, 100
involuntary
, 101–102
occupational illnesses
, 101–102
voluntary/unofficial
, 100–101
Absenteeism without permission (AWOP)
, 94, 104
Ackroyd, S.
, 15, 38, 42, 43, 44, 46, 55–56, 72, 78, 97, 108, 109, 197, 234, 257
AfricaGold mine
, 25–33
fatal injuries
, 32
poor mine planning
, 109–113
production costs
, 31
production sections
, 26
production volume
, 30–31
Safety is Our First Value
, 31–32
safety performance
, 32–33, 33
teams
, 26
AIFR. See All injury frequency rate (AIFR)
All injury frequency rate (AIFR)
, 32
Allsop, D.
, 39, 54
AMCU. See Association of Mineworkers and Construction Union (AMCU)
Appelbaum, E.
, 199, 210
Appin Inquiry
, 59
Artful sabotage
, 49
Association of Mineworkers and Construction Union (AMCU)
, 31, 114
Atkinson, P.
, 25
Autocratic supervisory styles
, 156–157
Autonomy
, 191
AWOP. See Absenteeism without permission (AWOP)
Baby Boomers
, 125–126
Bailey, T.
, 199, 210
Balogun, J.
, 225
Bamforth, K. W.
, 89, 212, 213
Barker, J. R.
, 131
Barling, J.
, 210
Beck, J. P.
, 16
Beer, M.
, 133
Bensman, J.
, 60
Berg, P.
, 199, 210
Bezuidenhout, A.
, 34, 114, 116–117, 118, 220
Bieder, C.
, 15, 55, 80
Billett, S.
, 78
Blauner, R.
, 43
Blokland, P.
, 214
Blyton, P.
, 39–40
Boje, D.
, 104
Bolton, S.
, 15, 16, 43, 44, 78, 137
Bonus scheme
, 40
absenteeism and
, 94, 100–104
co-worker conflict
, 129–131
goals
, 91–95
implementation at the rock-face
, 95–117
ineffective shop-steward leadership
, 113–117
maladministration
, 103, 113
mechanical breakdowns
, 75–76
overview
, 88–90
poor mine planning
, 109–113
poor resourcing
, 108–109
as significant motivator
, 88
work intensification
, 94, 103, 104–108
Borys, D.
, 15, 16, 52, 55, 80, 81, 210, 221, 222, 223
Bourrier, M.
, 15, 55, 80
Bozzoli, B.
, 40
Braverman, H.
, 39
Bribes
, 116
Budgetary constraints
, 71–72
Buhlungu, S.
, 34, 114, 116–117, 118, 220
Burawoy, M.
, 43, 44, 50–51, 53, 56, 78, 80
Bureaucratisation
, 15, 16, 39, 42, 52, 80, 209–212
Calveley, M.
, 39, 54
Cannon, M. D.
, 133
Centrelink
, 48
Chamber of Mines of South Africa
, 1–2
Change management
, 163–180
CoalCo Mining Company
, 70
Cohesiveness
, 200–201
Cole, R. E.
, 134
Collinson, D.
, 17, 48, 54
Communication, supervisory styles
, 195–198
Computerisation of migrant labour system
, 40
Conchie, S. M.
, 190–191
Congress of South African Trade Unions (COSATU)
, 114
Consent
, 37, 43, 47, 61, 78
Conway, E.
, 61
Cooperation
, 39, 57, 82, 87–117, 131, 201
Corruption
, 116
COSATU. See Congress of South African Trade Unions (COSATU)
Cost-cutting measures, SDWT training and
, 157–158
Council for Scientific and Industrial Research (CSIR)
, 29
Co-worker conflict
, 129–137
advent of
, 47
implications of
, 137–138
slackers
, 131–132
team-based production bonus scheme
, 129–131
Cropanzano, R.
, 184
Crush, J.
, 40–41
CSIR. See Council for Scientific and Industrial Research (CSIR)
Dalton, M.
, 45, 47, 57–58, 61, 71, 95, 130, 138
Deep-level mining
leadership styles
, 183–203
Millennials
, 128–129
planisa
, 79–80
workplace ethnography
, 25–33
Deery, S. P.
, 48, 56
Dekker, S.W.A.
, 15, 16, 52, 80, 81, 210, 211, 213, 219
Delbridge, R.
, 60–61
Dennis, N.
, 54–55, 133
Devinatz, V. G.
, 43, 48, 49, 53, 54, 58, 89, 211
Dickinson, W. J.
, 41, 49
Diversity management
, 138, 174, 220, 221
Electronic surveillance systems
, 41
Emery, F. E.
, 213, 226
Employee involvement
, 115, 124, 138, 191, 196, 220
Entrepreneurial union representative
, 117
Equipment failure
, 155
Ethnography
, 25–33
Fairness. See Trust and fairness
Fatalities
, 6
Finlay, W.
, 39, 58
Flanders, A.
, 113, 218
Ford, Henry
, 38
Fordism
, 38
Foucault, M.
, 40
Frick, K.
, 219
Frontline supervisors
as agent and recipient of workplace change
, 187–188
changing nature of
, 187
personality, identity or behaviour
, 187
planisa (making a plan)
, 185–186
as serious facilitator
, 223–225
supervisory styles
, 188–203
See also Supervisory styles
Frontline workers, informal work practices
, 43–55
Functional misbehaviour
, 50, 72, 82
Gee, P.
, 14, 78, 144, 210
Generational differences
, 123
Generation X
, 126
Generation Y. See Millennials
Gerver, I.
, 60
Ghanem, W.
, 226–227
Gherardi, S.
, 77, 81, 211, 221
Goffman, E.
, 49–50
GoldCo
, 25
operational factors
, 32, 33
safety performance
, 32–33
Gold sector
, 2–3
Gouldner, A. W.
, 55, 57, 59
Grote, G.
, 210
Hale, A.
, 15, 16, 52, 55, 80, 81, 210, 221, 222, 223
Hale, A. R.
, 211
Hammersley, M.
, 25
Hawthorne studies
, 41–43
Henriques, F.
, 54–55, 133
Hewlett-Packard
, 133
Hill, R. P.
, 127
HIV/AIDS
, 102
Hodson, R.
, 16, 29, 82, 90, 101, 109, 131, 144, 164, 177, 195, 200
Hopkins, A.
, 51–52, 59, 62, 77, 81, 88, 109, 210, 211, 214–215, 225
Horizontal conflict
, 47
Houlihan, M.
, 15, 16, 43, 44, 78, 137
Hudson, P. T. W.
, 211, 213
Hull, G.
, 14, 78, 144, 210
ILO. See International Labour Organisation (ILO)
Incentive scheme
design of
, 88
literature on
, 90
production goals and
, 88
reasons for
, 91–92
Informal work practices
, 37–61
frontline workers
, 43–55
Hawthorne studies
, 41–43
managerial interests
, 55–61
overview
, 37–38
scientific management
, 38–41
Informal organisation
, 27, 37, 210–213, 222
Intensification of work. See Work intensification
International Labour Organisation (ILO)
, 90
Iszatt-White, M.
, 15, 81, 221
Iverson, R. D.
, 48, 56, 210
Jenkins, J.
, 39–40
Jermier, J. M.
, 61
Job promotion
, 107
Johnson, G.
, 225
Junor, A.
, 48
Kalleberg, A. L.
, 199, 210
Komache, K.
, 79–80
Kumar, P.
, 113
Labour process
, 15, 17, 28, 38, 39, 234
Labour shortages
absenteeism without permission
, 104
occupational illnesses
, 101–102
Lankshear, C.
, 14, 78, 144, 210
LaNuez, D.
, 61
Lawton, R.
, 80, 211, 213
Leader-member exchange (LMX) relationship
defined
, 184
planisa (making a plan) and
, 185–186
quality of
, 184–185
work-related outcomes
, 184
See also Supervisory styles
Leadership
shift-bosses
, 193–195
weak, trade union
, 113–117
See also Supervisory styles
Learning Hub (MOSH)
, 5, 29
Leger, J.
, 40, 52, 55, 78, 88, 101, 167
Leidner, R.
, 47–48
Lingard, H.
, 80
Lost-time injury (LTI)
, 93
Lowe, J.
, 60–61
LTI. See Lost-time injury (LTI)
Lupton, T.
, 43, 46, 47, 59
Lutchman, C.
, 226–227
MacNeil, C.
, 187
Maguire, K.
, 79–80
Maharaj, R.
, 226–227
Managerial interests, informal work practices and
, 55–61
Marek, J.
, 213, 226
Marriott, R.
, 90
Martin, R.
, 51
Marx, Karl
, 99, 106, 107
Maslen, S.
, 88, 89, 210, 214–215, 225
Material shortages
, 72–73
McDonalds
, 47–48
McHughes, Robert
, 30
Mechanical breakdowns
, 73–76
production bonuses
, 75–76
production pressure
, 74–75
SDWT training and
, 155
Millennials
fuss about
, 127–128
multigenerational workplace
, 125–126
organisational socialisation
, 127
positive accounts
, 127–128
post-apartheid workplace
, 128–129
stereotypes
, 127
Mine Health and Safety Act (MHSA)
, 3, 76, 102
Mine Health and Safety Council (MHSC)
, 3
Mining Occupational Safety and Health (MOSH)
, 5
Misbehaviour
, 50, 82, 97, 103, 197
Mitchell, M.
, 184
Monks, K.
, 61
MOSH. See Mining Occupational Safety and Health (MOSH)
Mulholland, K.
, 42, 48
Multigenerational workplace
, 125–126
organisational socialisation
, 127
Myers, K. K.
, 127
National Treasury of South Africa
, 2
National Union of Metalworkers of South Africa (NUMSA)
, 114
National Union of Mineworkers (NUM)
, 31
Nichols, T.
, 51, 56, 59, 62, 74, 77, 103, 105, 108, 219
Nicolini, D.
, 77, 81, 211, 221
Nippon CTV
, 60
Non-monetary incentive
, 224–225
NUM. See National Union of Mineworkers (NUM)
O’Brien, M.
, 48
Occupational fatalities
, 6
Occupational health and safety (OHS)
, 3, 5–6
O’Connell, M.
, 187
O’Donnell, M.
, 48
Olson, M.
, 225
Operational efficiency
, 14, 79, 89–90, 164, 175–176
Organisational citizenship
, 144, 224
Organisational socialisation
, 127
Organisation of production
, 191–192
Osterman, P.
, 90, 210
Panopticism
, 40–41
Parker, D.
, 80, 211, 213
Participant observation
, 25–26, 28–29, 31, 44, 231
PDS. See Proximity detection systems (PDS)
PGM. See Platinum group metals (PGM)
Phakathi, T. S.
, 29–30, 45, 220
PhoneCo
, 48
Piece-rate system
, 40
Piece-wage system
, 106
Pietikainen, E.
, 214, 215, 217
Planisa (making a plan)
, 17, 185
budgetary constraints
, 71–72
LMX relationship and
, 185–186
material shortages
, 72–73
pros and cons of
, 76–79
significance
, 80–82
standards
, 71
triggers of
, 70–73
workplace change and
, 79–80
Platinum group metals (PGM)
, 1
Poor mine planning
, 109–113
Poor resourcing of mining teams
, 108–109
Post-apartheid workplace, Millennials at
, 128–129
Prasad, A.
, 43, 49
Prasad, P.
, 43, 49
Proceduralisation
, 16, 52–53, 210, 211
Production
bonus scheme. See Bonus scheme
organisation of
, 191–192
pressure, mechanical breakdowns and
, 74–75
Production crews
, 80, 106, 154, 157, 173, 185, 186, 188–191
Proximity detection systems (PDS)
, 5
Reason, J.
, 15–16, 17, 52, 80, 82, 210, 211, 212, 213
Rees, C.
, 104, 138, 144, 145
Reiman, T.
, 214, 215, 217
Remiers, G.
, 214
Resistance
, 14, 15, 37, 38, 47, 53, 88, 163, 166, 167, 179
to bureaucratisation
, 52
collective
, 42
covert forms of
, 43, 45, 48–49
overt forms of
, 43
Resourcing of mining teams
bonus scheme and
, 108–109
Richards, J.
, 15, 49, 50, 62, 72, 82, 97, 108, 221
Roethlisberger, F. J.
, 41, 49
Rosenthal, P.
, 42, 47
Rowlinson, S.
, 80
Roy, Donald
, 43, 44–45
Russell, B.
, 104
Sadaghiani, K.
, 127
Safety is Our First Value
, 31–32
Safety performance
, 6
Schmitz, P.
, 214
The Science of Muddling Through (Lindblom)
, 50
Scientific management, informal work practices
, 38–41
Sdudla
, 91
See also Bonus scheme
Self-directed work team (SDWT) training
, 144–153
assessment
, 152–153
autocratic supervisory styles
, 156–157
cost-cutting measures
, 157–158
lack of supplies
, 154
organisational and managerial support
, 155–156
overview
, 144–145
production results
, 158–161, 159–160
workplace implementation
, 153
Shift-bosses, supervisory styles of
, 188–203
communication
, 195–198
leadership
, 193–195
organisation of production
, 191–192
team cohesiveness
, 200–201
trust and fairness
, 198–200
worker motivation
, 202–203
See also Leader-member exchange (LMX) relationship
Shop-floor culture
, 77
Shop-floor supervisors. See Frontline supervisors
Shop-steward leadership
, 113–117
See also Trade union
Silicosis
, 101–102
Slaughter, C.
, 54–55, 133
Socialisation. See Organisational socialisation
Social support
, 190, 191
Sociology of Work Programme (SWOP)
, 29
Socio-technical system
, 213–218
Solansky, S. T.
, 124
Sommerville, M.
, 70
South African mines
economic performance
, 2–3
employment/job opportunities
, 2, 3
extractive techniques
, 1
occupational health and safety initiatives
, 3, 5–6
production costs
, 1–2
safety performance
, 6, 7–13
workplace change initiatives
, 6, 14–17
Standardisation
, 16, 39, 40, 48, 52, 209, 210, 211, 212
Stereotypes, Millennials
, 127
Supervisors. See Frontline supervisors
Supervisory styles
autocratic
, 156–157
communication
, 195–198
leadership
, 193–195
organisation of production
, 191–192
shift-bosses
, 188–203
team cohesiveness
, 200–201
trust and fairness
, 198–200
worker motivation
, 202–203
SWOP. See Sociology of Work Programme (SWOP)
Swutse, P.
, 211, 214
Tacit knowledge
, 43–44, 52, 55, 77, 167, 194, 209–210, 221–223
Taylor, Frederick Winslow
, 37, 38–41, 77–78
Taylorism
, 37, 38–41, 77–78
Team
cohesiveness
, 200–201
identification
, 124
Teamwork
criticism of
, 124
high-performing work groups
, 128
Theunissen, J.
, 214
Thompson, P.
, 15, 38, 42, 44, 46, 55–56, 72, 97, 108, 109, 197, 234, 257
Thompson, W. E.
, 49
Time-theft
, 100, 104
Trade union
, 26, 27–28, 31
corruption
, 116
production bonuses and
, 88, 113–117
role
, 113
weak leadership
, 113–117
Transformational leadership style
, 190, 223–224
Tripartite Action Plan
, 5
Trist, E. L.
, 89, 212, 213
Trust and fairness
, 198–200
Tuberculosis
, 101–102
Ultra-deep mining
, 70
Vallas, S. P.
, 15, 16, 81, 138
Verschuur, W. L.
, 211, 213
Veteran Generation
, 125
VFL. See Visible-felt leadership (VFL)
Violation
, 80, 81, 213
Visible-felt leadership (VFL)
, 205
von Holdt, K.
, 113–114
Walsh, J. T.
, 48, 56
Walters, D.
, 219
Watson, T. J.
, 75–76, 81
Webster, E.
, 14, 30, 78, 99, 113–114
Weick, K. E.
, 211, 221
Winsor, R.
, 104
Work culture of planisa
, 80–82
See alsoPlanisa (making a plan)
Work process
, 14–15, 17, 28, 30, 37–61, 69–83, 104, 128, 144, 145, 161, 166, 179, 210–212, 213, 214, 222
Work rules
, 16, 56, 60, 62, 80, 89, 185, 192, 197
Worker alienation, Marxist theory of
, 81
Workers
motivation
, 202–203
restrictive practices
, 38
scientific management
, 38–41
Work group dynamics
, 124
Work intensification, bonus and
, 94, 103, 104–108
Workplace
generation
, 125
multigenerational
, 125–126
See also Frontline supervisors; Supervisory styles
Work teams
autocratic supervisory styles
, 156–157
equipment failure
, 155
mechanical breakdowns
, 155
organisational and managerial support
, 155–156
Yarrow, M.
, 39
Zacharatos, A.
, 210
Zero harm
, 5–6
- Prelims
- Chapter 1 Introduction
- Chapter 2 A Workplace Ethnography of Deep-Level Mining Teams
- Chapter 3 The Work Process and Informal Work Practices
- Chapter 4 Making a Plan (Planisa) and the Work Process at the Rock-Face
- Chapter 5 Making a Plan (Planisa) and the Production Bonus Scheme: Cooperation or Conflict?
- Chapter 6 Generational Differences and Team Performance: Millennial Miners and the Older Generation
- Chapter 7 Self-Directed Work Teams and Mining Workplace Productivity
- Chapter 8 Frontline Supervisors: Change Facilitators or Change Resisters
- Chapter 9 Frontline Supervision and Leadership Styles in Deep-Level Mining: A Tale of Two Shift-Bosses
- Chapter 10 Conclusion and Reflections: Organising and Managing Production, Safety and Teamwork: Leveraging Perspectives from the Rock-Face
- Appendix – Photo Essay
- Index