Index
Israel Patiño Galván
(Universidad La Salle Noroeste, Mexico)
Designing Local e-Government: The Pillars of Organizational Structure
ISBN: 978-1-78973-230-6, eISBN: 978-1-78973-227-6
Publication date: 15 February 2019
This content is currently only available as a PDF
Citation
Galván, I.P. (2019), "Index", Designing Local e-Government: The Pillars of Organizational Structure, Emerald Publishing Limited, Leeds, pp. 135-143. https://doi.org/10.1108/978-1-78973-227-620191006
Publisher
:Emerald Publishing Limited
Copyright © 2019 Emerald Publishing Limited. All rights of reproduction in any form reserved
INDEX
Note: Page numbers in italic and bold refers to figures and tables respectively & page numbers followed by ‘n’ refers to endnotes.
abundance of systems
, 32
academic preparation
, 17, 23
access to the information source
, 89
activities
basic
, 11, 33
company’s
, 50
complex
, 41
coordinated
, 41
differentiated
, 9
necessary coordination
, 10
organizational
, 8
planned
, 8
primary
, 40
activities and processes, integration of
, 99
Adhocracy
, 45–46
Adhocracy organization structure
, 46
Administrative
autonomy
, 117
operation
, 54
processes
, 7, 35, 92
rationality
, 40
theories
, 7
Adolescence
, 29
adult literacy
, 74
analysis and synthesis methodologies
, 89
Antiquity
, 12–14, 37–38
application
, 15, 17, 69, 79, 87, 89–90, 95, 98, 102–3, 105, 109, 112–13, 116, 119, 122–23
native
, 81
partial
, 24
application development environments
, 109
application of research
, 89, 104, 106
assignment of functions
, 6
authority
, 6, 8, 15–17, 29, 44, 46–47, 66, 95, 117
“autonomous”
, 90
decision-making
, 16, 34, 67, 125
delegation of
, 17, 29
behavior
, 12–13, 26, 29–31, 46, 49, 62
benchmarking
, 34
bureaucratic organization
, 32
bureaucratic stage
, 31
business groups
, 47, 49
cause–effect relationships
, 89
Centralization
, 13, 15–20, 33, 36–38
consequences of
, 19
defined
, 16
degree of
, 17–19, 36
centralization/decentralization
, 15, 36, 37–38
centralized decision-making process
, 34
centralized decision-making
, 34
centralized situations
, 17
certification
, 106, 108–110, 112
Certification in information security
, 111
Certification in quality processes
, 109
change manager
, 25
change of leadership
, 29
changes
, 5, 15–16, 20–26, 29–30, 35, 46
environmental
, 28
rapid
, 25
short-term
, 25
characteristics
extended
, 51–52
following
, 31, 56
present
, 48
Circular organization
, 45–46
Circular organizational structure
, 46–47
Classic complexes
, 39
Cluster organization
, 45
communication technologies
, 50, 63, 73, 96, 125
communication tool
, 80
competitive advantages
, 12
competitive circumstances
, 49
competitive environment
, 19, 27, 49
competitiveness of organizations
, 51
complexity
, 90, 92, 94, 97, 99, 123
internal
, 124
operational
, 126
complex subject
, 117
complex structure
, 14
components of the organization
, 9
comprehensive analysis
, 12
computer networks
, 48
Computerized information systems
, 49
concept of centralization/decentralization
, 15
concepts of scientific administration
, 6
conceptualized e-government
, 67
Connected services
, 69
Connected
, 114
constitutional authority
, 117
constrictions
, 124
content accessibility
, 75
contextualized e-government
, 126
contingencies
, 8, 12
Contingency factors
, 12–13, 26, 32, 36–37, 38, 39
continuous
exchange
, 7
improvement and evolution
, 25
improvement
, 25, 126
maturity
, 26
preparation
, 116
progression
, 27
source
, 125
contraction
, 19
Contracts
, 49
control systems
, 30, 46
controlled contingency tests
, 116
Conventional structures
, 8
coordination activities
, 10
corrective measures
, 109, 112, 114, 116, 124
cost reduction
, 122, 125
Cost/benefit analyses
, 92
Creation of knowledge banks
, 115
creation
, 34, 35, 47, 51, 72, 73, 78, 79, 97, 99, 115, 122
creative environment
, 46
credibility, increasing
, 92
decentralization
, 15–19, 36–38
degree of
, 35
fostered
, 18
moderate
, 34
decentralized marketing
, 15
decision makers
, 18
decision process, normal
, 20
decisions
, 15–20, 22, 29, 33–36, 40–42
administrative
, 17
decisive
, 20
making
, 17
strategic
, 16
decision-making power
, 16
decision-making processes
, 67
delegation of authority
, 17, 29
delimitation
, 11, 125
departmentalization
, 40
deployment
, 118, 120–121
design accompaniment
, 90
design and implementation
, 91, 96–98, 115, 124
design and operation of structures
, 55
design of policies
, 123
Developing research projects
, 115
Development Environments/common area
, 111
development of the organization
, 26, 34
development phase
, 90
development plans
, 117, 126
federal
, 126
local
, 117
digital communication
, 78–79
digital government index
, 79–82
digital media
, 79
Digital Municipal Government index
, 79
Digital service maturity
, 78
Directorate/Division of Information Technology
, 113
directorates
, 93, 102, 122
disseminating research products
, 115
distribution of people
, 7
distribution of power
, 15
diversification
, 15
diversification and internationalization
, 47
Divisional Organizational Structure
, 42, 90
divisional structures
, 42, 58, 72, 94
divisional/matrix structure
, 34
documentary analysis
, 89
documentary research
, 58
Domain of methodologies
, 108, 110, 112
Economic
autonomy
, 117
development
, 54
dimension
, 73
exploitation
, 11
productivity
, 40
regulations
, 13
economically active population
, 55–56, 83, 84, 86
educational profile
, 24
effectiveness of operations and results
, 8
e-government
development
, 76
implementation
, 67
index
, 74, 77
indicators
, 73, 96, 99
objectives
, 90
systems
, 4
emergence of new administrative theories
, 7
Emerging information services
, 68, 75
Enhanced information services
, 68, 75
entrepreneurial capacity
, 31
enterprises
, 73, 97, 99, 125
Environment
, 13
environmental changes
, 28
environmental conditions
, 27
Environmental dimension
, 72–73
environmental resource systems
, 73
Ethics
, 102, 104, 106, 108, 110, 112
evolution
, 34–35, 37, 90, 94, 96, 98–100, 120
exchange of information
, 115
execution of government functions
, 74
extended characteristics
, 51, 52
Extended indicators
, 77
External relations
, 102–103, 105, 107, 110–111
Extinction
, 36, 38
federal development plans
, 126
Federal organization
, 45
Federal organizational structure
, 47
forecasting capacity
, 30
formal structure
, 9, 39
formalities online
, 79
Fractal structures
, 46
functional approach
, 40
functional areas
, 93
functional structures
, 41–42, 71
Functional systems
, 30
functionalities
, 116
fundamental component
, 27
General Administration Coordination
, 65
general management
, 10
geographical expansion
, 41
governance
, 68
government
, 67, 69–73, 77, 79
electronic
, 72, 75, 123
federal
, 77, 125
municipal
, 5, 58, 66, 84, 90–91, 97–99, 102, 114–117, 122–123
state
, 77, 102
Government to citizen (G2C)
, 69, 71
Government to employee (G2E)
, 70, 71
Government to enterprises (G2B)
, 70, 71
Government to government (G2G)
, 70, 71
Grade level average
, 55
Gross domestic product
, 55
Grouping of Areas
, 64
Guarantee transit
, 99
hierarchical level
, 66, 94, 98
hierarchies
, 54, 66
Hierarchical organizational structure
, 47
horizontal design
, 40
Horizontal organization
, 46
Housing with Internet
, 55, 83
Human Capital Index
, 74–75
human relationships
, 46
human resources
, 98, 116, 123
hybrid network
, 91
Hypertextual structures
, 46
ICT budget
, 77
ICT infrastructure
, 78
ICT training
, 77
implementation of change
, 25
implementation of ICT
, 73, 79
implementation of information systems
, 96, 98, 108, 110, 112
implementation of the services
, 123
implementing internal audits
, 116
Inclusion
, 83, 92, 124, 126
increasing interaction
, 90
independent organizations
, 49
index of human capital
, 74, 83
indispensable information
, 24
induction-deduction research methodology
, 89
influence of information technologies
, 45
Informal rules
, 82
information and communications technology
, 67
Information Technologies Division
, 97–98
innovation processes
, 34, 99
Innovation
, 14, 17, 19, 30, 34, 44, 46, 65, 73, 90, 98–99, 103–104, 106, 125
Integrated services
, 75
Integration
, 7, 94, 99, 121
interactive tools
, 69
Interdependence
, 49
interdependent processes
, 96
Intermediaries
, 49
internal
government activities
, 71
market
, 45
motivation
, 30
network
, 45
organizations
, 9
struggles
, 31
internal/external environment
, 26
international context and dynamics
, 44
interoperability standards
, 76
interrelations and scope
, 95
inventory of services and information technologies
, 115
ISO systems security standards
, 112
IT areas/divisions
, 98
knowledge banks
, 91, 115
knowledge management
, 114
Knowledge-based organization
, 45
lack of information
, 24
Lack of training
, 23
lack of transparency
, 23
Lateral organization
, 46
Legal constraints
, 82
Legal obstacles
, 23
Legal regulations
, 23
level of authority
, 46–47
levels of execution
, 11
levels of progress
, 78
life cycle process
, 32
local public administration
, 55, 104, 113
local regulatory frameworks
, 118
logical structuring
, 88
long-term
implementation
, 121
projections
, 114
survival
, 28
management of resistance
, 24
management policies
, 117
management support
, 114
managerial responsibility
, 39
Market mechanisms
, 49
market-based structural configurations
, 49
materialization of innovations
, 35
matrix structure
, 34, 42, 58, 62, 71, 72
methodologies and strategies
, 90
Mexican Republic
, 55–56
Middle line
, 9–11, 14, see also components of the organization
municipal sphere
, 117
national administrations
, 74–75
national and international research centers
, 115
National Institute of Statistics and Geography (INEGI)
, 83
national territory
, 53
N-form
, 46
Nonhierarchical
, 68
nonrenewable resources
, 73
normal decision process
, 20
normative foundation
, 69
normative framework
, 93, 119
Normative strategies
, 92
objective of the change
, 24
occupational specialties
, 40
online administrators
, 16
Online Services Index, The
, 75
online services
, 73, 75–77, 115
operation of e-government
, 55, 66, 69
operational base
, 14
operational complexity
, 126
Operations core
, 9, 11, see also components of the organization
oppose resistance
, 25
ordinances and agreements
, 117
organization chart
, 46
Organizational Life Cycle Model
, 26, 32
organizational life cycle
, 26, 30, 32
organizational network structure
, 48–49, 91
organizational structures
, 5–13, 15, 17, 19, 21, 26, 36, 39, 44–48, 50–51, 53–54, 62–63, 67, 88–89, 91–93, 98, 124, see also administrative theories; organizational functioning
per capita income indicators
, 83
perceptions of decision makers
, 18
permanent virtual organizations
, 52
phases of development
, 32
Political autonomy
, 117
political consequences
, 118
Post-bureaucratic form
, 46
Post-industrial organization
, 45
Principles of bureaucracy
, 31
quantifiable information
, 88
quantitative methods
, 56
regulatory framework
, 55, 78, 93, 99, 113, 116–119, 124
representative participants
, 56
research activities
, 89
Research Methodology
, 89–90
research products
, 115
Resistance to change
, 21, 24, 82
Result-based orientation
, 30
Security and privacy of information
, 78
Simple structure
, 14, 39, 43, 51, 58, 71
smart computing
, 115
Social dimension
, 72
Sources of Resistance
, 21–22
specialized tasks and services
, 11
Stability
, 13, 19, 21, 30
State-of-the-art information systems
, 49
statistical tools
, 53
strategic decision making
, 98
Strategic summit
, 9–10, see also components of the organization
structural systemic methodology
, 90
structure of an organization
, 9, see also components of the organization
supply chain management
, 15
Support staff
, 9–11, 14, see also components of the organization
sustainable development
, 72
systematization of administrative processes
, 92
systematization of knowledge
, 89
systems of strategies support
, 92
systems theory
, 7
Techno structure
, 9, 11, 14, see also components of the organization
Technocracy
, 45
technological
conceptual models
, 93
improvement
, 113
infrastructure
, 48, 50, 95
innovation
, 90, 98
modernization
, 92
platforms
, 113
system
, 14, 63
telecommunications infrastructure
, 73–74
temporary virtual organizations
, 52
T-form
, 46, 48
t-form company
, 48
T-form organizational structure
, 48
Theoretical quantity of elements
, 56
Transactional services
, 69, 75
UN evolution indicators
, 93
United Nations Organization
, 78
use of technologies
, 34–35
vertical disaggregation
, 49
vertical organizational structure
, 47
virtual departments
, 97, 115
Virtual organization
, 45, 50–52
- Prelims
- Introduction
- 1. The Background of Organizational Structures
- 2. Case Study: Types of Local Government Organizational Structures in México
- 3. The Current State of Local e-Government in México and Its Relationship with Organizational Structures
- 4. Proposal of an Organizational Structure, Pillar in the Design of the Local e-Government
- References
- Index