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Classification Using Decision Tree Ensembles

The Machine Age of Customer Insight

ISBN: 978-1-83909-697-6, eISBN: 978-1-83909-694-5

Publication date: 15 March 2021

Abstract

Across disciplines, researchers and practitioners employ decision tree ensembles such as random forests and XGBoost with great success. What explains their popularity? This chapter showcases how marketing scholars and decision-makers can harness the power of decision tree ensembles for academic and practical applications. The author discusses the origin of decision tree ensembles, explains their theoretical underpinnings, and illustrates them empirically using a real-world telemarketing case, with the objective of predicting customer conversions. Readers unfamiliar with decision tree ensembles will learn to appreciate them for their versatility, competitive accuracy, ease of application, and computational efficiency and will gain a comprehensive understanding why decision tree ensembles contribute to every data scientist's methodological toolbox.

Keywords

Acknowledgements

Acknowledgments

The author is grateful for the discussions and comments provided on prior versions of this chapter by Sharmistha Sikdar, Mark Heitmann, Alexander Hess, Christian Siebert, Jasper Schwenzow, Amos Schikowsky, and Roland Grenke. This work was funded by the German Research Foundation (DFG) research unit 1452, “How Social Media is Changing Marketing,” HE 6703/1-2.

Citation

Hartmann, J. (2021), "Classification Using Decision Tree Ensembles", Einhorn, M., Löffler, M., de Bellis, E., Herrmann, A. and Burghartz, P. (Ed.) The Machine Age of Customer Insight, Emerald Publishing Limited, Leeds, pp. 103-117. https://doi.org/10.1108/978-1-83909-694-520211011

Publisher

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Emerald Publishing Limited

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