Competitive intelligence, knowledge management and coopetition: The case of European high-technology firms
Abstract
Purpose
Competitive intelligence (CI) includes all the information and knowledge in a business. It enables the creation, perpetuation and transmission of knowledge coming from markets and corporate stakeholders. Therefore, it seems appropriate to consider the following question: what are the levers of a CI process on knowledge management in a coopetitive context? The paper aims to discuss this issue.
Design/methodology/approach
To answer this question, the authors conducted an empirical study with a sample of 153 high-tech firms in Europe.
Findings
The results identify four business groups according to levels of monitoring and cooperation between firms, and three types of supervision in business networks.
Originality/value
This paper brings together the concepts of knowledge management and CI within firms that have adopted a coopetitive behaviour.
Keywords
Citation
Chevallier, C., Laarraf, Z., Lacam, J.S., Miloudi, A. and Salvetat, D. (2016), "Competitive intelligence, knowledge management and coopetition: The case of European high-technology firms", Business Process Management Journal, Vol. 22 No. 6, pp. 1192-1211. https://doi.org/10.1108/BPMJ-11-2015-0161
Publisher
:Emerald Group Publishing Limited
Copyright © 2016, Emerald Group Publishing Limited