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From workplace to home: consequences of supervisor bullying in the hospitality setting

Kareem M. Selem (Hotel Management Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia, Egypt)
Muhammad Haroon Shoukat (Department of Management Sciences, COMSATS University Islamabad, Islamabad, Pakistan) (URD Research Center, University of Religions and Denominations, Qom, Iran)
Ali Elsayed Shehata (Marketing Department, Shaqra University, Shaqra, Saudi Arabia) (Hotel Management Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia, Egypt)
Muhammad Shakil Ahmad (Teesside International Business School, Teesside University, Middlesbrough, UK)
Dogan Gursoy (School of Hospitality Business Management, Washington State University, Pullman, Washington, USA)

Evidence-based HRM

ISSN: 2049-3983

Article publication date: 29 January 2024

66

Abstract

Purpose

This paper highlights the effects of supervisor bullying (SBL) on work–family conflict (WFC), employee voice behavior (EVB), working compulsively (WCO) and working excessively (WEX), as well as the effects of WFC, EVB and WEX on employees' sleeping problems.

Design/methodology/approach

Data were gathered from 473 five-star hotel employees, and their responses were analyzed using AMOS v.23.

Findings

SBL significantly lowers EVB while significantly increasing WFC. SBL increases WEX and WCO levels, which may be considered a short-term positive outcome of SBL.

Originality/value

This paper will help improve understanding of employee reactions to an emotionally charged workplace occurrence.

Keywords

Citation

Selem, K.M., Shoukat, M.H., Shehata, A.E., Ahmad, M.S. and Gursoy, D. (2024), "From workplace to home: consequences of supervisor bullying in the hospitality setting", Evidence-based HRM, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EBHRM-10-2023-0309

Publisher

:

Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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