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Understanding stakeholders' concerns of age-friendly communities at the briefing stage: a preliminary study in urban China

Liqun Xiang (Department of Building and Real Estate, The Hong Kong Polytechnic University, Kowloon, Hong Kong)
Yongtao Tan (School of Engineering, RMIT University, Melbourne, Australia)
Xin Jin (Department of Building and Real Estate, The Hong Kong Polytechnic University, Kowloon, Hong Kong)
Geoffrey Shen (Department of Building and Real Estate, The Hong Kong Polytechnic University, Kowloon, Hong Kong)

Engineering, Construction and Architectural Management

ISSN: 0969-9988

Article publication date: 14 July 2020

Issue publication date: 3 February 2021

649

Abstract

Purpose

This study aims to identify the stakeholders and critical factors (CFs) of promoting age-friendly communities (AFCs), discuss the relationship between the stakeholders and CFs and develop a preliminary framework for the briefing stage of promoting AFCs in urban China.

Design/methodology/approach

Stakeholders and CFs were identified through literature review and document analysis. The Delphi method was used to screen the extracted stakeholders and CFs. The focus group methodology was applied to obtain evaluation matrices of relationships between stakeholders and CFs. A two-mode social network was formed to analyse the evaluation matrices generated.

Findings

Results of the analyses indicate that local governments and policymaking institutions, together with project investors, obtained high prioritisations in the stakeholders' group, whilst senior citizens and caregivers appear to rank last. For CFs, communities' environmental factors receive the most attention from stakeholders.

Research limitations/implications

Results of the analyses can only show similarities of the participating stakeholders' opinions on their concerns, and provide researchers and practitioners with initial ideas on analysing stakeholders and CFs at the briefing stage of promoting AFCs. For a specific project, the concerns and prioritisations would change. Diverse voices are necessary and case studies are in need.

Practical implications

Challenges in promoting AFCs in urban China are discussed, and a preliminary framework of the briefing stage is developed for practitioners to follow when promoting AFCs.

Originality/value

This study discusses which CFs should be considered priorities and what consensuses are generally reached by stakeholders. CFs are utilised to interpret stakeholders' relationships, influences and concerns on AFC projects when conducting the social network analysis (SNA).

Keywords

Acknowledgements

The authors wish to express sincere gratitude to all the participants who shared their opinions through the Delphi panel screening session, the pilot study, and the focus group discussions.

Citation

Xiang, L., Tan, Y., Jin, X. and Shen, G. (2021), "Understanding stakeholders' concerns of age-friendly communities at the briefing stage: a preliminary study in urban China", Engineering, Construction and Architectural Management, Vol. 28 No. 1, pp. 31-54. https://doi.org/10.1108/ECAM-01-2020-0070

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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