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Best practices of organizational change for adopting alternative project delivery methods in the AEC industry

Khaled Medath Aldossari (School of Sustainable Engineering and the Build Environment, Arizona State University, Tempe, Arizona, USA) (College of Civil Engineering, Prince Sattam Bin Abdulaziz University, Al Kharj, Saudi Arabia)
Brian C. Lines (Department of Civil, Environmental and Architectural Engineering, University of Kansas, Lawrence, Kansas, USA)
Jake B. Smithwick (Department of Engineering Technology and Construction Management, University of North Carolina at Charlotte, Charlotte, North Carolina, USA)
Kristen C. Hurtado (School of Sustainable Engineering and the Build Environment, Arizona State University, Tempe, Arizona, USA)
Kenneth T. Sullivan (School of Sustainable Engineering and the Build Environment, Arizona State University, Tempe, Arizona, USA)

Engineering, Construction and Architectural Management

ISSN: 0969-9988

Article publication date: 6 August 2020

Issue publication date: 28 April 2021

1651

Abstract

Purpose

Although numerous studies have examined alternative project delivery methods (APDMs), most of these studies have focused on the relationship between these methods and improved project performance. Limited research identifies how to successfully add these methods within architectural, engineering and construction (AEC) organizations. The purpose of this paper is to identifying organizational change management (OCM) practices that, when effectively executed, lead to increased success rates of adopting APDMs in owner AEC organizations.

Design/methodology/approach

Seven OCM practices were identified through a comprehensive literature review. Then, through a survey of 140 individuals at 98 AEC organizations, the relationships between OCM practices and organizational adoption of APDMs were established.

Findings

The findings indicate that OCM practices with the strongest relationship to successful APDM adoption are realistic timeframe, effective change agents, workloads adjustments, senior-leadership commitment and sufficient change-related training.

Practical implications

Adopting APDMs can be extremely difficult and requires significant organizational change efforts to ensure the change is a success. Organizations that are implementing APDMs for the first time should consider applying the OCM practices that this study identifies as most related to successful APDM adoption.

Originality/value

This study contributes to the existing body of knowledge by identifying the OCM practices that are most significantly associated with successfully adopting APDMs.

Keywords

Acknowledgements

Data availability statement: Data generated or analyzed during the study are available by contacting coauthor Kenneth Sullivan.

Citation

Aldossari, K.M., Lines, B.C., Smithwick, J.B., Hurtado, K.C. and Sullivan, K.T. (2021), "Best practices of organizational change for adopting alternative project delivery methods in the AEC industry", Engineering, Construction and Architectural Management, Vol. 28 No. 4, pp. 1060-1082. https://doi.org/10.1108/ECAM-03-2020-0166

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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