Financial Services Training “The Westpac Experience”

Abstract

The Westpac Group is heavily involved in the financial services industry, and in 1988 the total number of employees was in excess of 46,500. Although the industry is very much a people business, the recent advances in technology have cushioned the growth of staff numbers, while business volume has increased significantly. In this context, it could well be expected that Westpac could have to invest considerable sums in training. The article outlines the company′s approach and examines issues on the funding and organisation of employee training and development.

Citation

Huey, R.J. (1989), "Financial Services Training “The Westpac Experience”", Journal of Management Development, Vol. 8 No. 3, pp. 50-54. https://doi.org/10.1108/EUM0000000001350