Best practice in people management

Abstract

The number of companies attempting to benchmark the activities of their human‐resource department ‐ that is, to compare it with different organizations considered to be the best in their class ‐ is growing. Discusses best practice in the area of people management, based on a benchmarking study of five UK companies ‐ Elida Gibbs, Post Office Counters, the Nationwide Building Society, the National Westminster Bank and Bird’s Eye Walls.

Citation

(1997), "Best practice in people management", Management Development Review, Vol. 10 No. 5, pp. 179-182. https://doi.org/10.1108/EUM0000000004396