The performance pyramid

Abstract

Chronicles the above‐named model, which was invented by two consultants in 1991 and updated in 1995. Uses a figure to show exactly what and how the performance pyramid is, and the way it works. Shows the three levels (top, upper management; middle layer, middle management; and lower management or supervisor layer at the bottom). Describes how the pyramid works and gives the reader good advice on all areas of the pyramid's coverage. Closes with a ten‐point guide to help a company measure up.

Citation

Kippenberger, T. (1996), "The performance pyramid", The Antidote, Vol. 1 No. 1, pp. 10-11. https://doi.org/10.1108/EUM0000000006389