Everyday life information seeking behavior of transgender people in Pakistan
Abstract
Purpose
This study aims to investigate the everyday life information seeking behavior of transgender people in Pakistan.
Design/methodology/approach
A quantitative study, based on a survey design, was conducted to explore the everyday information needs of transgender people along with the types and frequency of using information sources. This study further explored the barriers to seeking everyday life information. Data were collected from 378 transgender people from Pakistan.
Findings
Music related information was the most important daily life information need and television appeared as one of the primary information sources frequently consulted by the transgender people. The respondents revealed a variety of challenges in accessing information including lack of education, lack of understanding about available information sources, biased treatment by the public and lack of technological skills. Furthermore, a statistically significant difference was found in everyday information needs and sources consulted on the basis of their age and education.
Originality/value
The findings provide a guideline to educate information providers, government agencies and other stakeholders about the information needs of this marginalized community in Pakistan. This study also suggests ways in which stakeholder may improve information systems and services to better assist transgender people.
Keywords
Acknowledgements
This research was completed after several months of continuous work. First of all, i have a lot to be thankful to Allah Almighty and then to my family, friends and those who supported me throughout this research. My heartfelt thanks goes to my supervisors, Prof Dr Nosheen Warraich and Dr Amara Malik, for their guidance, time, encouragement and patience over the work. Least but not last, thanks and appreciation to all those people who helped me to complete this research.
Citation
Ahmad, Q.I., Warraich, N.F. and Malik, A. (2023), "Everyday life information seeking behavior of transgender people in Pakistan", Global Knowledge, Memory and Communication, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/GKMC-01-2023-0024
Publisher
:Emerald Publishing Limited
Copyright © 2023, Emerald Publishing Limited