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Facilitation or inhibition? research on the double-edged sword effect of peer abusive supervision on bystander proactive behavior

Hao Chen (School of Public Health and Management, Youjiang Medical University for Nationalities, Baise, China)
Jiajia Wang (School of Business, East China University of Science and Technology, Shanghai, China)
Jiaying Bao (School of Languages and Cultures, Youjiang Medical University for Nationalities, Baise, China)
Zihan Zhang (School of Economics and Management, Wuhan University, Wuhan, China)
Jingya Li (School of Economics and Management, Ningxia University, Yinchuan, China)

International Journal of Conflict Management

ISSN: 1044-4068

Article publication date: 28 December 2023

129

Abstract

Purpose

Based on the Cognitive Appraisal Theory of Stress, this study aims to reveal the mechanism of peer abusive supervision on bystander proactive behavior through two different paths: bystander assertive impression management motivation and bystander defensive impression management motivation. Besides, the moderating effects of bystander uncertainty tolerance on the two paths are also explored.

Design/methodology/approach

In this study, 438 employees and their direct leaders from eight Chinese companies were surveyed in a paired survey at three time points, and the empirical data was analyzed using Mplus 7.4 software.

Findings

Peer abusive supervision leads bystanders to develop assertive impression management motivation and, thus, to exhibit more proactive behaviors. At the same time, peer abusive supervision also causes bystanders to develop defensive impression management motivation, which reduces the frequency of performing proactive behaviors. In addition, this study finds that bystander uncertainty tolerance plays a moderating role in influencing bystander assertive impression management motivation and bystander defensive impression management motivation in response to peer abusive supervision.

Originality/value

Starting from the bystander perspective, this study verifies the double-edged sword effect of peer abusive supervision on bystander proactive behavior as well as the mechanism of differentiated effects through cognitive appraisal, which broadens the scope of the research on abusive supervision, and deepens the academic understanding and development of the Cognitive Appraisal Theory of Stress. At the same time, it also provides new ideas for organizations to reduce the negative effects of workplace abusive behavior.

Keywords

Acknowledgements

Conflict of interest statement: The authors declare no financial and personal relationships with other people or organizations that can inappropriately influence the work, there is no professional or other personal interest of any nature or kind in any product, service and/or company that could be construed as influencing the position presented in or the review of the manuscript entitled.

Citation

Chen, H., Wang, J., Bao, J., Zhang, Z. and Li, J. (2023), "Facilitation or inhibition? research on the double-edged sword effect of peer abusive supervision on bystander proactive behavior", International Journal of Conflict Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJCMA-10-2023-0206

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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