Voice behavior of Indian IT employees: a moderated mediation model

Abstract

Purpose

The purpose of this study is to explore how promotive and prohibitive voice behaviors of Indian information technology (IT) employees vary in their relationship with other factors. This study investigates a moderated mediation model involving different factors like managerial openness, voice self-efficacy, turnover intentions and promotive and prohibitive voice behaviors.

Design/methodology/approach

This study uses a cross-sectional design to collect data from 254 executives working in the IT companies located in India. This study uses IBM SPSS 22 along with the Hayes’ PROCESS module to investigate the moderation and mediation effects.

Findings

The results reveal that both promotive and prohibitive voice behaviors fully mediate the negative relationship between managerial openness and employee turnover intentions. The results also support that voice self-efficacy strengthens the relationship between managerial openness and promotive voice behavior but not prohibitive voice behavior.

Originality/value

This is one of the very few studies to explore voice behavior from the Indian context and thus heeds to the call made by researchers to explore voice in a non-Western context. The treatment of voice as a combination of promotive and prohibitive voice rather than as a unitary concept enhances the voice literature and invites further research.

Citation

Prince, R. and Rao, M.K. (2020), "Voice behavior of Indian IT employees: a moderated mediation model", International Journal of Organizational Analysis, Vol. 28 No. 6, pp. 1255-1271. https://doi.org/10.1108/IJOA-11-2019-1926