Technology adoption and organizational culture in public organizations

Abstract

Organization culture and technology adoption are two of the most critical issues facing organizations in a global society. Increasingly, organizations operate in uncertain, networked, decentralized environments, where adoption and use of information technology has become central to fulfilling organizational missions. To examine the influence of organization culture on individual willingness to adopt technology, this work began by examining theories of behavioral intent, technology adoption, and organization culture and then proposed a model for examining technology adoption in public organizations. The research was based on the responses from an online survey of government, nonprofit, and social service workers from around the United States. The study found that there is a relationship between individual perception of organization culture and individual willingness to adopt technology. Finally, we addressed the limitations of the study design and propose future research.

Citation

Melitski, J., Gavin, D. and Gavin, J. (2010), "Technology adoption and organizational culture in public organizations", International Journal of Organization Theory & Behavior, Vol. 13 No. 4, pp. 546-568. https://doi.org/10.1108/IJOTB-13-04-2010-B005