Business management in the football industry from a supply chain management perspective
International Journal of Sports Marketing and Sponsorship
ISSN: 1464-6668
Article publication date: 25 December 2020
Issue publication date: 12 October 2021
Abstract
Purpose
To understand the football industry in its entirety, a supply chain management (SCM) approach is necessary. This includes the study of suppliers, consumers and their collaborations. The purpose of this study was to present a business management model based on supply chain management.
Design/methodology/approach
Data were collected through in-depth interviews with 12 academic and executive football experts. After three steps of open, axial and selective coding based on grounded theory with a paradigmatic approach, the data were analysed, and a football supply chain management (FSCM) was developed. The proposed model includes three managerial components: upstream suppliers, the manufacturing firm, and downstream customers.
Findings
The football industry sector has three parts: upstream suppliers, manufacturing firm/football clubs and downstream customers. We proposed seven parts for the managerial processes of football supply chain management: event/match management, club management, resource and infrastructure management, customer relationship management, supplier relationship management, cash flow management and knowledge and information flow management. This model can be used for configuration, coordination and redesign of business operations as well as the development of models for evaluation of the football supply chain's performance.
Originality/value
The proposed model of a football supply chain management, with the existing literature and theoretical review, created a synergistic outcome. This synergy is presented in the linkage of the players in this chain and interactions between them. This view can improve the management of industry productivity and improve the products quality.
Keywords
Citation
Memari, Z., Rezaei Pandari, A., Ehsani, M. and Mahmudi, S. (2021), "Business management in the football industry from a supply chain management perspective", International Journal of Sports Marketing and Sponsorship, Vol. 22 No. 4, pp. 737-763. https://doi.org/10.1108/IJSMS-02-2020-0025
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited