Working in times of COVID-19: investigating the effect of daily risk perception of COVID-19 infection on goal progress
Journal of Managerial Psychology
ISSN: 0268-3946
Article publication date: 9 January 2023
Issue publication date: 9 March 2023
Abstract
Purpose
Based on the transactional theory of stress and coping, this study aims to understand the daily impact of coronavirus disease 2019 (COVID-19) on employee goal progress. In particular, the authors explore how COVID-19 induces anxiety related to task setbacks that consequently influences one's goal progress.
Design/methodology/approach
A daily diary study was conducted with a total of 558 observations from 60 participants. The data were analyzed using multilevel path analysis with random slopes.
Findings
The perceived risk of COVID-19 infection was positively associated with COVID-19 task setback anxiety, which in turn improved end-of-day goal progress. Lower employee conscientiousness strengthened the relationship between perceived risk of COVID-19 infection and COVID-19 task setback anxiety, and lower supervisor bottom-line mentality strengthened the relationship between COVID-19 task setback anxiety and end-of-day goal progress.
Practical implications
Although COVID-19 task setback anxiety results in higher end-of-day goal progress, the authors recommend caution as the cost of coping exists. Thus, supervisors should focus on supporting the employees rather than having a bottom-line mentality.
Originality/value
This study advances stress and coping literature by examining how employees appraise and cope with COVID-19 in work context. The authors demonstrate that a perceived risk of COVID-19 induces task setbacks related to anticipatory anxiety, which in turn influences employee outcomes. In addition, the authors identify employee conscientiousness and supervisor bottom-line mentality as a boundary condition of this process.
Keywords
Acknowledgements
This study was supported by the Institute of Management Research at Seoul National University.
Citation
Seo, D., Mah, S., Yoo, S.M., Oh, M., Kim, B.-I., Lee, J.-Y. and Yun, S. (2023), "Working in times of COVID-19: investigating the effect of daily risk perception of COVID-19 infection on goal progress", Journal of Managerial Psychology, Vol. 38 No. 2, pp. 116-130. https://doi.org/10.1108/JMP-03-2022-0121
Publisher
:Emerald Publishing Limited
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