Editorial: Futureproofing: Ensuring Tourism Does Not Become Obsolete

Ian Seymour Yeoman (Hotel Management School, NHL Stenden University of Applied Sciences, Leeuwarden, Netherlands)

Journal of Tourism Futures

ISSN: 2055-5911

Article publication date: 14 September 2023

Issue publication date: 14 September 2023

576

Citation

Yeoman, I.S. (2023), "Editorial: Futureproofing: Ensuring Tourism Does Not Become Obsolete", Journal of Tourism Futures, Vol. 9 No. 3, pp. 302-303. https://doi.org/10.1108/JTF-09-2023-292

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Ian Seymour Yeoman

License

Published in Journal of Tourism Futures. Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode


Change has always been constant and one of the roles of research has been to understand change and futures research in particular is about “what is coming next” (Wigford, 2014; Yeoman et al., 2020). Research is about the “how”, “why”, “when” and “what”. In this issue, we explore a number of changes that are occurring in tourism whether it is transformative experiences to chatbots.

Nature and sustainable tourism

Within the past few years, a shift from the experience economy to transformative experiences has been increasingly noticeable (Yeoman and McMahon-Beatte, 2019), thus driving more meaningful experiences. This transformation, aligns with a stronger focus on sustainable and regenerative tourism with nature and communities at its heart. Wielenga (2023) uses architecture as a framing tool for nature thus stimulating transformative experiences among visitors in nature-based tourism. Pongsakornrungsilp and Pongsakornrungsilp (2023) study demonstrate’s how the circular economy is employed to drive the sustainability of the tourism industry in Krabi, Thailand, through the concept of mindful consumption and service-dominant logic.

Rural empowerment

Briggs et al. (2023) present a case for geopark development, while at the same time exploring the socio-political reasons behind the lack of geopark implementation in Australia. The authors consider the future of geoparks in the global context and reiterate the point that geoparks are important for COVID-19 recovery of tourism and in regard to UNESCO’s Sustainable Development Goals for 2030. Vukovic et al. (2023) starting premise is that women's empowerment is the goal for self-realization and that the support that comes from local tourism stakeholders represents an adequate base. The study analyzes the future potential in Serbia for tourism as a women’s empowerment framework. Jena and Dwivedi (2023) explores the potential barriers affecting the growth of tourism in rural India, prioritizing the barriers in order to manage and overcome them.

Destination heritage

In an era of climate change, sustainability and the movement away from fossil fuels, Amirkhani et al. (2023) study seems counter intuitive in which she tries to find a future for a destination in which its primary industry is oil and is embedded in the destination’s heritage. The authors discuss the potential for petroleum tourism within the context of an industrial heritage landscape and a merger with tourism. Large cities are and will continue to become important tourism destinations in the foreseeable future as they are a driver of creativity. Lee's (2023) study examines the underlying motives of tourists for visiting large cities. The study identifies five underlying influencers, including shopping indulgence, urban commons, city icons, cultural lifestyle and personal advancement.

The chatbot

The tourism and hospitality sectors are experiencing radical innovation boosted by the advancements in Information and Communication Technologies. Increasingly sophisticated chatbots are introducing novel approaches, re-shaping the dynamics among tourists and service providers and fostering a remarkable behavioral change in the overall sector. Calvaresi et al. (2023) study sets out to highlight the academic and industrial standing points with respect to the current chatbots and to develop a proof-of-concept embodying the most prominent opportunities in the tourism sector. In particular the paper demonstrates how the potential of social interactions through conversational agents, exploiting synergies among different tourism service providers.

References

Amirkhani, S., Torabi Farsani, N. and Moazzen Jamshidi, H. (2023), “Future strategies for promoting tourism and petroleum heritage in Khuzestan Province, Iran”, Journal of Tourism Futures, Vol. 9 No. 3, pp. 338-350, doi: 10.1108/JTF-12-2020-0226.

Briggs, A., Dowling, R. and Newsome, D. (2023), “Geoparks – learnings from Australia”, Journal of Tourism Futures, Vol. 9 No. 3, pp. 351-365, doi: 10.1108/JTF-11-2020-0204.

Calvaresi, D., Ibrahim, A., Calbimonte, J.-P., Fragniere, E., Schegg, R. and Schumacher, M.I. (2023), “Leveraging inter-tourists interactions via chatbots to bridge academia, tourism industries and future societies”, Journal of Tourism Futures, Vol. 9 No. 3, pp. 311-337, doi: 10.1108/JTF-01-2021-0009.

Jena, R.K. and Dwivedi, Y. (2023), “Prioritizing the barriers to tourism growth in rural India: an integrated multi-criteria decision making (MCDM) approach”, Journal of Tourism Futures, Vol. 9 No. 3, pp. 393-416, doi: 10.1108/JTF-10-2020-0171.

Lee, L.Y.S. (2023), “Fashioning tourism future for visiting large cities”, Journal of Tourism Futures, Vol. 9 No. 3, pp. 381-392, doi: 10.1108/JTF-07-2021-0186.

Pongsakornrungsilp, P. and Pongsakornrungsilp, S. (2023), “Mindful tourism: nothing left behind–creating a circular economy society for the tourism industry of Krabi, Thailand”, Journal of Tourism Futures, Vol. 9 No. 3, pp. 366-380, doi: 10.1108/JTF-01-2021-0001.

Vukovic, D.B., Petrovic, M., Maiti, M. and Vujko, A. (2023), “Tourism development, entrepreneurship and women’s empowerment – focus on Serbian countryside”, Journal of Tourism Futures, Vol. 9 No. 3, pp. 417-437, doi: 10.1108/JTF-10-2020-0167.

Wielenga, B. (2023), “New experiences in nature areas: architecture as a tool to stimulate transformative experiences among visitors in nature areas?”, Journal of Tourism Futures, Vol. 9 No. 3, pp. 304-310, doi: 10.1108/JTF-09-2020-0155.

Wigford, A. (2014), “Future-proofing for success”, International School, Vol. 17 No. 1, pp. 41-42.

Yeoman, I. and McMahon-Beatte, U. (2019), “The experience economy: micro trends [Trends Paper]”, Journal of Tourism Futures, Vol. 5 No. 2, pp. 1-8, doi: 10.1108/01443570510633639.

Yeoman, I., McMahon-Beatte, U., Findlay, K., Goh, S., Tieng, S. and Nhem, S. (2020), “Future-proofing the success of food festivals through determining the drivers of change: a case study of wellington on a plate”, Tourism Analysis, Vol. 26 Nos 2-3, pp. 167-193.

About the author

Dr Ian Seymour Yeoman is a Professor of Disruption, Innovation and New Phenomena at NHL Stenden University of Applied Sciences, Leeuwarden, Netherlands.

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