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Questions for conversation theory or conversation theory in one hour

Paul Pangaro (General Cybernetics, Inc, Detroit, Michigan, USA)

Kybernetes

ISSN: 0368-492X

Article publication date: 22 November 2017

Issue publication date: 29 November 2017

331

Abstract

Purpose

In an ideal situation, the author would like to answer each of the following questions: What is Conversation? What is Theory? What is Conversation Theory, anyhow? How did it arise? Who participated? How is it a theory? Where did it end up? Is it interesting? How might it be useful? Where has it been applied? Why should you care? What does it offer the practice of education? Of design? Of ethics? Where is it headed? (Sorry, steering joke, since Conversation Theory is situated in cybernetics, the art of steering). The purpose of this paper is to answer as many of these questions as practical.

Design/methodology/approach

The seeds of Conversation Theory lie in Gordon Pask’s instincts and in his “making”. This paper begins by describing some of the machinery he constructed to explore human interaction. Next, a skeletal model of conversation is offered, and connections to Pask’s own diagrams are drawn. Complementary to these models of the structure of conversations are their consequences, which are described in broad terms rather than given in detail. Lastly, Pask’s approach to proposing a scientific theory, and his means of achieving it, are explained.

Originality/value

Conversation Theory is a thoroughly original body of work, unmatched by its range and specificity. It is little known and yet potentially profound, with a scope that has already influenced educational psychology, second-order cybernetics, knowledge modeling and software design. By describing its origins, models and implications, the author hopes its value can be extended to new generations and to new domains.

Keywords

Acknowledgements

This text was written at the kind invitation of the journal editors, and intended as a connector to the presentation at ASC 2016 of the same title and abstract. The presentation relied entirely on visuals to tell its story, and the reader is invited to refer to those visuals (Pangaro, 2016) as accompaniment to this text. The author thanks Arun Chandra for asking for this contribution to ASC 2016 and to Michael Lissack for the support for him to attend.

Citation

Pangaro, P. (2017), "Questions for conversation theory or conversation theory in one hour", Kybernetes, Vol. 46 No. 9, pp. 1578-1587. https://doi.org/10.1108/K-10-2016-0304

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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