AEO certification – necessity or privilege for supply chain participants
ISSN: 1359-8546
Article publication date: 19 June 2020
Issue publication date: 20 August 2020
Abstract
Purpose
This study aims to investigate the motives for and the benefits of authorized economic operator (AEO) certification in the supply chain. Also, whether there are significant differences in the perception of the AEO status as a necessity or privilege among cargo owners and service providers.
Design/methodology/approach
The research design includes an international survey of 159 AEO-certified companies from four European Union (EU) countries performing various roles in the supply chain. The data are analyzed using quantitative methods, including factor analysis and analysis of variance.
Findings
Based on factor analysis, the research reveals the motives for and benefits of AEO certification. This reveals significant differences between two distinct groups of supply chain participants, namely, cargo owners and service providers. Service providers are mainly driven by the need to gain or maintain their competitive advantage and treat AEO certification as a standard that is required by customers. Cargo owners are relatively more focused on the improvement of internal processes and treat AEO certification as a privilege that helps them achieve a high level of efficiency.
Originality/value
The study fills the existing literature gap as it focuses on the differences between two distinct groups (cargo owners and service providers) in terms of their perception of the AEO certification. As empirical research in this area is scarce, especially at the cross-country level, this study also significantly complements knowledge on AEO certification in the EU.
Keywords
Acknowledgements
The survey was financed by the funds from the Faculty of Economics, University of Gdansk, within the Projects Supporting the Young Researchers.
We would like to thank Editage (www.editage.com) for English language editing.
Citation
Jażdżewska-Gutta, M., Grottel, M. and Wach, D. (2020), "AEO certification – necessity or privilege for supply chain participants", Supply Chain Management, Vol. 25 No. 6, pp. 679-691. https://doi.org/10.1108/SCM-07-2019-0253
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited