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The impact of Industry 4.0 technologies on the resilience of established cross- border supply chains

Mike Brookbanks (Surrey Business School, University of Surrey, Guildford, UK)
Glenn C. Parry (Surrey Business School, University of Surrey, Guildford, UK)

Supply Chain Management

ISSN: 1359-8546

Article publication date: 3 April 2024

104

Abstract

Purpose

This study aims to examine the effect of Industry 4.0 technology on resilience in established cross-border supply chain(s) (SC).

Design/methodology/approach

A literature review provides insight into the resilience capabilities of cross-border SC. The research uses a case study of operational international SC: the producers, importers, logistics companies and UK Government (UKG) departments. Semi-structured interviews determine the resilience capabilities and approaches of participants within cross-border SC and how implementing an Industry 4.0 Internet of Things (IoT) and capitals Distributed Ledger (blockchain) based technology platform changes SC resilience capabilities and approaches.

Findings

A blockchain-based platform introduces common assured data, reducing data duplication. When combined with IoT technology, the platform improves end-to-end SC visibility and information sharing. Industry 4.0 technology builds collaboration, trust, improved agility, adaptability and integration. It enables common resilience capabilities and approaches that reduce the de-coupling between government agencies and participants of cross-border SC.

Research limitations/implications

The case study presents challenges specific to UKG’s customs border operations; research needs to be repeated in different contexts to confirm findings are generalisable.

Practical implications

Operational SC and UKG customs and excise departments must align their resilience strategies to gain full advantage of Industry 4.0 technologies.

Originality/value

Case study research shows how Industry 4.0 technology reduces the de-coupling between the SC and UKG, enhancing common resilience capabilities within established cross-border operations. Improved information sharing and SC visibility provided by IoT and blockchain technologies support the development of resilience in established cross-border SC and enhance interactions with UKG at the customs border.

Keywords

Acknowledgements

The authors would like to acknowledge the support from the Reducing Friction in International Trade (RFIT) project partners, and funding from the EPSRC Centre for the Decentralised Digital Economy (DECADE) [EP/T022485/1], the EPSRC Responsive Additive Manufacture to Overcome Natural and Attack-based disruption (RAMONA) project [EP/V051040/1] and the European Regional Development Fund through the Interreg NWE project “Blockstart: Blockchain-based applications for SME competitiveness.”

Citation

Brookbanks, M. and Parry, G.C. (2024), "The impact of Industry 4.0 technologies on the resilience of established cross- border supply chains", Supply Chain Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/SCM-07-2023-0333

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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