What is the relationship between quality of working life, work–life balance and quality of life?
Worldwide Hospitality and Tourism Themes
ISSN: 1755-4217
Article publication date: 15 April 2022
Issue publication date: 16 May 2022
Abstract
Purpose
The study investigates the relationship between quality of work life (QWL), work–life balance (WLB) and quality of life (QoL), with reference to corporate social responsibility (CSR) approaches used at the Shangri-La, B&B and Rui hotel companies.
Design/methodology/approach
The study draws on the literature and on comparative case study analysis of three very different companies.
Findings
The findings indicate that CSR practices have a positive impact on QoL, regardless of company size, location or type of initiative, and that they underline the importance of education as a key to success.
Originality/value
This article concentrates on the concept of QoL and explores different applications of the idea in various environments.
Keywords
Citation
Su, Z. and Zabilski, A. (2022), "What is the relationship between quality of working life, work–life balance and quality of life?", Worldwide Hospitality and Tourism Themes, Vol. 14 No. 3, pp. 247-260. https://doi.org/10.1108/WHATT-02-2022-0024
Publisher
:Emerald Publishing Limited
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