Recruitment experiences in an international hotel chain in Nigeria

Abstract

Purpose

The purpose of this paper is to present an account of the recruitment process of an international hotel brand in Nigeria, to highlight the issues related to human capital development and to propose relevant solutions.

Design/methodology/approach

An informal interview was carried out via email. Arike Taiwo is the Executive Director of an international automobile company. She has worked 11 years in human resources for international hotel brands in the UK and Nigeria.

Findings

The interview provides a practitioner’s perspective on human capital issues in the hotel sector. Important points raised relate to expatriate recruitment practices, employment laws and the employment relationship.

Originality/value

This contribution offers an opportunity for researchers and practitioners to understand the underlying issues that impact on human capital development in international hotels in Nigeria.

Citation

Taiwo, A. and Ward, T. (2016), "Recruitment experiences in an international hotel chain in Nigeria", Worldwide Hospitality and Tourism Themes, Vol. 8 No. 2, pp. 211-215. https://doi.org/10.1108/WHATT-10-2015-0043