Citation
(2002), "Web site reviews", Aircraft Engineering and Aerospace Technology, Vol. 74 No. 2. https://doi.org/10.1108/aeat.2002.12774bag.002
Publisher
:Emerald Group Publishing Limited
Copyright © 2002, MCB UP Limited
Web site reviews
Keywords: Mitutoyo, Products, Internet
Following the launch of http://www.mitutoyo.co.uk in January 2001 as part of the company's e-business strategy, registered users now have the facility to buy on-line. This service covers both individual metrology products and any of the top 500 spare parts through a new e-spares search facility.
Purchasing on-line is a simple step-by-step process which commences at the web-site's redesigned home page. Once registered and logged-in, users can browse the catalogue and add products to their shopping basket.
Payment can be made on this totally secure site through all the usual major credit and debit cards.
Ordering can be carried out 24 hours per day, 7 days per week and customers can receive their goods the next working day.
Details available from: Mitutoyo (UK) Limited. Tel: +44 (0)1264 353123; Fax: +44 (0)1264 354883; E-mail: janice.cook@mitutoyo.co.uk
Rolls-Royce goes on-line with aeromanager.com
Keywords: Rolls-Royce, Internet
An initial group of 15 airlines has gone on-line with acromanager.com, the Rolls-Royce e-business portal which provides a comprehensive range of after-market services.
John Cheffins, Rolls-Royce president – Civil Aerospace, said: "The ability to deliver a broad range of flexible after-market services to our customers is a key part of our long- term business strategy. acromanager.com is our latest on-line service which reflects our on-going investment in new technology."
Air 2000, Air Atlanta Icelandic, Britannia, Cathay Pacific, China Southern Airlines, China Southwest, Garuda, Icelandair, Mandarin Airlines, South African Airways and Xiamen Airlines are now registered with acromanager.com. These will be joined shortly by a further 11 customers including Delta Air Lines, Emirates, Qantas Airways, and Thai Airways International. acromanager.com enables Rolls-Royce customers to access the company's range of "Total Care" after-market services.
Designed by Data Systems & Solutions, aeromanager.com features include interactive technical data, engine health monitoring, engine leasing and repair logistics service, as well as information on repair and overhaul slots enabling airlines to go on-line to check their engines' progress through the workshop.
The portal is under continuous development, incorporating feedback from customers and utilising the latest web-based technologies. acromanager.com will enable customers to access valuable information arising from engine shop visits, on-line warranty management, and new spare parts ordering.
Details available from: Rolls-Royce plc. Tel: +44 1332 248688; Fax: +44 1332 248972.