Achieving a culture of excellence in quality, safety, environmental responsibility and profitability

Citation

(2001), "Achieving a culture of excellence in quality, safety, environmental responsibility and profitability", Disaster Prevention and Management, Vol. 10 No. 5. https://doi.org/10.1108/dpm.2001.07310eab.009

Achieving a culture of excellence in quality, safety, environmental responsibility and profitability

Achieving a culture of excellence in quality, safety, environmental responsibility and profitability

AntiEntropics Inc., a performance enhancement consulting firm, announced the release of their newest book and accompanying workshop Discovering Operational Discipline. The concept was distilled from decades of observing the characteristics of high performance teams and individuals. It examines the principles, attitudes and values that drive organizational excellence in the areas of quality management, safety management, environmental responsibility, and profitability. Operational discipline is defined as a consistent pattern of desirable behavioural choices that support successful human activity. The book explores the 15 characteristics that we unconsciously seek during any interaction with others. Developing a high level of operational discipline is the foundation that supports any successful management system. Quality management systems are naturally enhanced and profitability can be maximized when your organization displays the representative behaviours of operational discipline. Behaviour based safety programs, process safety management programs or environmental risk management systems also benefit from an organization that promotes a high level of operational discipline. The book includes self-evaluation and development tools, group exercises, and discussion questions. It helps readers assess their personal level of operational discipline as well as their team and organization's value for operational discipline. Values-based and awareness raising, Discovering Operational Discipline introduces the synergistic relationships between business excellence, operating excellence and operational discipline for an organization. A facilitator's guide is available to provide a one-day presentation of the concept to your organization. It includes a PowerPoint presentation suitable for customization. Help your workforce discover the advantages that reveal themselves when they practise a high level of operational discipline.

For further information contact R.J. Walter, AntiEntropics Inc., PO Box 692, New Market, MD 21774; voice: 301-865-0015; Fax 301-865-2848; E-mail: rjwalter@antientropics.com; rjwalter@prodigy.net; WWW: http://www.antientropics.com