The Skills of the New Mediator

Abstract

The Process of Third Party Intervention We cannot of course consider or examine the skills of any role in a vacuum. In the case of a mediator we have little experience to use as a basis as we are to some extent advocating new departures from existing practice. We must therefore consider a wide range of current practices and carefully examine the extension of present experience. Industrial relations mediation has traditionally used only a limited range of skills extensively and thoroughly as an examination of the following conciliation process shows. These are nevertheless basic and integral to the mediation process.

Citation

(1975), "The Skills of the New Mediator", Management Decision, Vol. 13 No. 4, pp. 242-257. https://doi.org/10.1108/eb001079