White Collar Productivity Measurement

Abstract

An existing effective system of productivity measurement is desirable if productivity improvement initiatives are to take place. Yet amongst white collar workers, productivity measurement tends to be ill‐defined and often non‐existent. This article outlines a framework within which managers can measure white collar productivity.

Citation

Schroeder, R.G., Anderson, J.C. and Scudder, G.D. (1986), "White Collar Productivity Measurement", Management Decision, Vol. 24 No. 5, pp. 3-7. https://doi.org/10.1108/eb001411