Erratum

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb002852. When citing the article, please cite: P.K. Doran, (1985), “A Total Quality Improvement Programme”, International Journal of Quality & Reliability Management, Vol. 2 Iss 3 pp. 18 - 36.

Citation

(1986), "Erratum", Management Decision, Vol. 24 No. 6, pp. 54-63. https://doi.org/10.1108/eb001427